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Help Desk Analyst

Company: Elan Partners
Location: Rangely
Posted on: January 16, 2023

Job Description:

Title: Help Desk Analyst Direct Hire OpportunityHybrid position (onsite and field support as needed in either (Rangely, Colorado and/or Roosevelt, Utah offices).
Great opportunity to work for a growing entrepreneurial company that offers a great company culture, good benefits and broad responsibilities. Looking for someone with a great customer service attitude to provide onsite and remote IT support!
Will be responsible for providing technical support (onsite and remote) troubleshooting IT issues such as Windows OS, MS Office, connectivity issues, hardware/software issues, mobile devices, network support, etc. Will also monitor and administer necessary security updates, assist with IT onboarding for new hires, offer network support, and suggest possible improvements to procedures.
Required Skills:-3+ years Help Desk experience-Desktop Support-Solid experience with Windows 10 Operating Systems-Solid experience support MS Office-Experience troubleshooting connectivity and network issues-Familiarity with office automation, databases, etc.-Excellent communication and interpersonal skills; great customer service attitude-Ability to travel between Rangely, Colorado and Roosevelt, Utah to support offices in each location; also some travel needed for field support
Education:

  • -Bachelor's Degree in Computer Science preferred

Keywords: Elan Partners, Vernal , Help Desk Analyst, Professions , Rangely, Utah

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