Network/Systems Administrator

Company: City of Green River
Location: Green River
Posted on: September 15, 2023

Job Description:

DEFINITION
Under general direction, perform moderately complex analytical activities associated with telecommunications and network functions including, but not limited to, wireless networking, design, engineering, implementation, operations and user support; handle telecom/network tasks on own initiative; regularly operate under deadlines with multiple assignments and projects; assist in designing, developing, and testing telecom/network software interface programs; maintain a fixed asset computer inventory; provide user support for all computer systems and software used by the City of Green River. Experienced Network/Systems Administrator starting salary $90-$100k annually.
SUPERVISION

• Reports to the Director of Finance/IT/City Clerk.
• Exercises supervision over the IT Support positions.
  EXAMPLES OF IMPORTANT & ESSENTIAL FUNCTIONS
  The following functions & duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address City needs and changing business practices.
  Administer network workstations using TCP/IP and other network protocol of Microsoft operating systems.
  
  Maintain and update the network file and user security systems, database management,
  VPN connections, City's user help request system, anti-virus systems, network firewalls, Exchange mail system, Secure Content Manager, VMware virtual server applications, and users' PCs.
  
  Monitor City's computers, network bandwidth, Secure Content Manager system logs, server backups, and servers' system logs.
  
  Approve Windows updates for distribution to the City's computers using Microsoft Software Update Services.
  
  Maintain and distribute PC images using deployment solutions.
  
  Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
  
  Maintain and troubleshoot Cisco VOIP phone system.
  
  Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
  
  Install, configure, and maintain personal computers, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; add or upgrade and configure all relative peripheral equipment.
  
  Perform and/or oversee various software and application development, installation, and upgrades.
  
  Maintain site licenses for the City of Green River.
  
  Plan and implement network security including building firewalls, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users.
  
  Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
  
  Develop and conduct various training and instruction for system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems.
  
  Identify utilization patterns and their effect on operation/system availability and performance expectations.
  
  Anticipate communication and network problems and implement preventive measures.
  
  Establish and perform maintenance programs following company and vendor standards.
  
  Ensure timely user notification of maintenance requirements and effects on system availability.
  
  Investigate, recommend, and install enhancements and operating procedures that optimize network availability.
  
  Manage and maintain Microsoft Exchange Server for City of Green River.
  
  Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
  
  Work with all contracted entities for information technology projects and upgrades.
  
  Document network problems and resolutions for future reference.
  
  Assist with the maintenance and development of the City's website.
  
  Provide on-the-job training to new department staff members.
  
  Provide computer orientation to new City staff.
  
  Perform other related duties as assigned.
  QUALIFICATIONS & REQUIREMENTS
  Knowledge of:
  • Personal computer and network hardware and peripheral equipment, security systems, applications, procedures, and techniques.
  • Federal copyright laws as they pertain to the use of computer software.Skill to:
    • Organize resources and establish priorities.
    • Operate modern office equipment including computer equipment, peripherals, and software.
    • Operate a motor vehicle safely.
      Ability to:
      • Communicate technical information to non-technical personnel.
      • Install, configure, and maintain personal computers, networks, and related hardware and software.
      • Identify and resolve computer system malfunctions and operational problems.
      • Provide technical training to end users.
      • Learn and support new systems and applications.
      • Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
        MINIMUM QUALIFICATIONS
        
        Education & Experience:
        • A Bachelor's degree from an accredited college or university with major coursework in computer science or a related field is required. Consideration may be given to equivalent coursework and training.
        • Six (6) years of experience is required in each the following areas: Computer hardware and software applications; Technology networking; Customer Support/help desk and troubleshooting; and Productive project management and implementation.License/Certification:
          • Possession of, or ability to obtain, a valid Wyoming driver's license.
          • Comp TIAA A+ certification or course study.
          • Comp TIAA Network+ certification or coursework.
          • Cisco VOIP.
          • Cisco switch management.
          • Firewall management.
          • Possession of, or ability to obtain, Criminal Justice Information Services (CJIS) Certification within three (3) months of employment.Essential duties require the following physical skills and work environment:
            Ability to work in a standard office environment with some ability to sit, stand, walk, crawl, kneel, stoop, twist, and lift 50 lbs.; some exposure to electrical hazards; ability to travel to different sites and locations; availability to work evenings, weekends, on-call and stand-by as needed for systems support.
            Applicants who are offered employment are required to pass a comprehensive background investigation, DCI/FBI fingerprint check, job-related physical exam, drug screening test and motor vehicle record check. The City of Green River is an EEO/ADA employer and a smoke-free workplace per City ordinance.

Keywords: City of Green River, Vernal , Network/Systems Administrator, IT / Software / Systems , Green River, Utah