Dental Receptionist (Full Time)
Company: Mountainlands Community Health Center Inc
Location: Vernal
Posted on: May 3, 2024
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Job Description:
Description:Job Title: Dental ReceptionistFLSA Status: NEReports
to: DentistSalary: $16.00+ commensurate with experienceJob Summary:
The Dental Receptionist ensures patient appointments are
appropriately scheduled, rescheduled, or canceled, depending on the
needs of the patients. Responsibilities include entering patient
information into the data system, answering patients' questions,
and arranging referrals to other medical or dental specialists. The
successful receptionist will be able to organize and maintain
patient waiting areas as well as front-desk areas. Ultimately, a
top-performing Receptionist will perform all duties in a
compassionate and timely manner that ensures practice
efficiency.This Dental clinic operates 4 days a week (M-Th) and we
are hiring for 1 Full Time receptionist.Job QualificationsEducation
or Formal Training (Licenses/Certifications):High school diploma or
GED required; for dental responsibilities: dental assistant or
x-ray certification preferred.Experience:One (1) year experience
with customer service tasks preferred.Computer skills and software
aptitude required.Communication and strong compassionate customer
service skills required.Multi-line phone proficiency
required.Insurance coding and medical or dental terminology
preferred.Ability to maintain confidentiality, patient records,
manage multiple schedules, and ensure patient information is
complete and up to date is required.Language:Bilingual:
English/Spanish preferredAdditional
Requirements/Licenses/Certifications:Current personal immunization
records, along with any required maintenance.Ensure
confidentiality, integrity, and availability of all HIPAA (created,
received, maintained, or transmitted).Must be able to use proper
grammar (reading, writing and in speech).Must have reliable
transportation.Travel: Minimal, as required.Knowledge, Skills, and
Abilities:Ability to display a professional appearance and
demeanor.Ability to follow all MCHC policies, procedures,
standards, specifications, guidelines, actively participate and
attend employee meetings and complete required training programs in
a timely manner.Ability to promote, work, and act in a manner
consistent with the mission of MCHC.Ability to communicate and
collaborate with team members to ensure superior results and team
success.Demonstrable verbal and written communication
skills.Ability to think and act independently to find solutions.
Must manage multiple priorities simultaneously.Is task and deadline
oriented.Ability to take on ownership of assignments and
communicate status, issues, etc., and follow-through to
completion.Essential Duties/ResponsibilitiesDESCRIPTIONGreets and
welcomes patients, performs all check-in tasks including verifying
income, updating patient information (including updating all forms
related to HIPAA, Patient Responsibility, etc.), collecting copays,
and guiding patients to the waiting area. May also need to assist
patients with the information forms. Responsible for answering
phone calls to schedule, reschedule, schedule follow-up
appointments, provide reminder calls (includes leaving applicable
messages), and manage cancelled appointments. Is responsible for
verifying methods of payment and collecting payment as
needed.Responsible for calling insurance companies to verify
insurance and determine if patients are required to make
co-payments. Makes sure that the insurance information is updated
in the chart correctly.Creates patient case records (e.g., current
medications, clinical questions, etc.).Prepares patients' charts
and daily schedules for dental staff (if applicable) and performs
general office duties, such as answering phones, photocopying,
filing, faxing documents, sending medical and/or dental records,
stock office supplies, and keeping the front desk areas clean and
organized.Performs other duties as assigned. RequiredWorking
Environment and Physical ActivitiesThis job is performed in a
professional office environment. This role routinely uses equipment
related to their specialty (computers, etc.), as well as standard
office equipment such as phones, photocopiers, filing cabinets,
etc.The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job.The employee must regularly lift
and/or move up to 10 pounds, frequently lift and/or move up to 25
pounds.Specific vision abilities include close, distance, and
peripheral vision, as well as depth perception and ability to
adjust focus.While performing the duties of this Job, the employee
is regularly required to sit and talk or hear. The employee is
frequently required to stand; walk; use hands to finger, handle, or
feel and reach with hands and arms. The employee is occasionally
required to climb or balance; stoop, kneel, crouch, or
crawl.Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.Note: This job
description is not intended to be an exhaustive list of all duties,
responsibilities, or qualifications associated with the
job.PM20Requirements:PI109b93c57ef4-25660-28302074
Keywords: Mountainlands Community Health Center Inc, Vernal , Dental Receptionist (Full Time), Healthcare , Vernal, Utah
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